Returns

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You can return an unused item in its original packaging within 30 days of delivery.

Refunds

Refunds are in US dollars to the original payment method. There is no restocking fee and no $8 return fee.

Who pays for the return shipment

If we sent the wrong item, a damaged item, or an item we described incorrectly, we pay for the return and the refund includes what you paid for shipping. Otherwise you pay the cost of shipping the return to us.

How to start

Email [email protected] with your order number, or write to Direct Dispatch LLC, 2108 N St, Ste N, Sacramento, CA 95816, United States. Email [email protected]. Do not send a return until we confirm where to ship it.